How It Works / FAQ
Simple To Use & Easy To Get Started
Customer Reviews

General

How much does it cost and how do I get started?

It's simple to get started. First, visit our Pricing page (each test completed uses one test credit) and then select the green "Order Now" button for your desired package. Then complete the order form. If you are a current client, please add your Account ID or Admin email into the box provided on the form.

You'll receive instructions shortly after the order is submitted, if ordering during business hours (for current clients, credits are added to testing account). You'll then be able to sign into your account dashboard to start the test sessions (or email sessions to applicants). It's easy peasy!

Government entities and other organizations may be eligible to be invoiced, rather than pay by credit card. Please ask!

Do tests help to avoid bias in the hiring process?

HR recruiters and hiring managers may have biases that they are not aware of. Using validated pre-hire tests reduces the likelihood of bias that may come from work or education. Our tests follow all EEOC and US Labor Dept.'s Guidelines on Employee Selection.  Test results should be monitored periodically to watch for signs of biases or adverse impact. The Society for Human Resource Management (SHRM) suggests best practices for that process. EmployTest has adverse impact data for many tests in our catalog.

Should we base hiring decisions solely on the test scores?

Applicant test scores are an important part of the hiring decision making process, but they are typically only part of it.  Hiring decisions should ideally be based on an overall view of the applicant, which also includes interviews, work experience, work samples, and education (if applicable). Your organization may have other considerations as well.  Tests help complete the entire "picture" of applicants, by providing an independent, non-opinion based understanding of their abilities.

How are the tests developed? How can I know these tests are accurate?

We partner with the top test developers/publishers around the world to bring you the most extensive library of tests available. Every test or assessment question (item) has been developed by a Ph.D. or M.A. level industrial organizational psychologist. These researchers work extensively with subject matter experts in each topic to develop the questions and possible answers. Each test undergoes a thorough validation process to ensure that it accurately and consistently measures the desired skill or competency. This process can include tests being administered to populations to make sure the results are consistent with manager reviews  (that the test accurately predicts skill or lack thereof). Each test is then periodically reviewed to make sure it still accurately measures the desired skill.

Can we use EmployTest with our Applicant Tracking Systems (ATS) or HRIS?

We have an open API that allows for integration into most ATS platforms. We do not charge additional fees to use our API. However, depending on the ATS, the integration may require resources from your IT team. The ATS often adds surcharges if you are adding modules to your license with them, so consider your annual testing volume when evaluating (we can help too). If your test volume doesn't require integration now, it can be changed in the future as your test volume grows.

Why should I use EmployTest instead of doing this in-house or using a different company?

Interviews and references can be unreliable and open to different interpretation by your co-workers on the hiring team. Everyone may have a different opinion on which candidate is the best and the tests will provide the definitive answer.  More importantly, however, using tests that follow US Department of Labor's Uniform Guidelines on Employee Selection, in addition to EEOC guidelines, is the most responsible and fair way to quickly and accurately assess job applicants' abilities.  Yes, your company could build similar tests internally, but it will result in a large commitment of time and budget.  Our tests will provide the information you need, at a reasonable cost.

Why EmployTest? No other company has the extensive lists of tests/profiles to help with your hiring or training process.  The "return on investment" (ROI) is simple, if compared with an expensive hiring mistake. You'll have a dedicated US-based account manager (not a call center) who will answer your questions and our flexible pricing options allow you to start with a modest investment, instead of the thousands required by other assessment vendors.  Finally, our tests are guaranteed to provide accurate results for the skill/knowledge being tested.  No other company guarantees their tests like we do.

Test Admins

Can I try a sample test, prior to using with job applicants?

Yes, absolutely!  We highly recommend you sample each test that you'll be administering.  Just tell us what you want to try or visit one of our test description pages and submit the request there.

Can we test job applicants remotely, at their home?

Yes, from your Dashboard, you can email the test session (with multiple tests included, if needed) to the job applicant.  The applicant just clicks on the web link, completes the tests and the results are emailed to the test administrator (applicant doesn't see results).  There's nothing to download. It all happens in a standard web browser (Chrome, Edge, Firefox, Safari, etc).

Can we use EmployTest with Indeed, ZipRecruiter or similar platforms?

Yes, our tests can be launched from any of those platforms.  You can include a test session link in your emails to applicants within that platform. The score reports are available on your EmployTest dashboard and also emailed to you in PDF format.

How do I know which tests to administer to applicants?

Most customers administer 2-3 tests per applicant. You should choose the tests based on the key factors for someone to succeed in the job.

To see which tests will fit best for your jobs, just ask us, via phone or email!  Or you can visit the Test List page and sort by the filters at the top of that page, based on the job function or topic.  We recommend that you sample the desired tests to ensure that each is a relevant test for your job position. Our friendly team can also help you with suggestions and the O*NET database is a great source for desired skills and tests, based on the job description.

How do I get the test results? How fast do the results arrive?

The test results are emailed immediately to the test administrator as soon as each test is completed, day, night or weekend.  Results can sometimes land in spam/junk folders so check there too if not received.  You can also view them using the Search for Scores tool on your account dashboard. Summary reports of scores from all candidates are also available as a downloadable report from your account dashboard. The job candidate does not see the score.

I'm the test administrator (not applicant) and am having a tech issue or question about the dashboard. What should I do?

Here's a link to the Test Admin Instructions.  You can contact us via phone or email and we'll be happy to help.

Applicants

What does the test taker (the job applicant or employee) need?

The test taker will usually only need an up to date web browser (Chrome, Firefox, Edge, or Safari) and an internet connection. Some multiple choice tests (non-simulation) can be taken on a mobile device (smartphone, iPad, tablet). Please ask if you have questions about specific device types.

I'm having a tech issue (Applicant)

You can try your test session using Chrome browser, if you are not using it already. If you still have an issue completing the tests, please contact us for next steps.

I'm an individual, not a company. Can I sample or purchase these tests for my own use to practice?

We sell our tests only to organizations and companies who are hiring applicants, not to individual users looking to test their own skills. Due to test security, we do not sell (or provide samples) to individuals and we take multiple steps to verify the legitimacy of each sample request and purchase.

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"Tests are excellent predictors of job success."

Lisa McKee
Ontario, Canada
Trust Guard Security Scanned