Visit our Pricing Page to order more credits/tokens and they will be added to your account shortly thereafter (during US EDT hours). Include your Account ID where indicated on the order page. If you are signed into your account (New Dashboard), just click "Order Tokens" button and follow the steps.
Your Account ID is often your organization’s email domain name (or similar). The default primary User Name is “administrator”. You can use the "Forgot Password" link if you need to reset your password. The password reset link will be emailed to the test administrator on file.
After signing into your testing account, just click "Email Test Invitation" at the top of screen and follow the instructions (New Dashboard). If you are using the Legacy Dashboard, follow Option A on these Instructions. The test session will be immediately emailed to your candidate/test taker.