pre-employment tests, customer service tests

How to Choose the Right Candidate With a Customer Service Test

Although it’s common knowledge that excellent customer service is critical to a business's success, current events make it more difficult to...

customer service aptitude test, pre-employment testing, customer service tests

The Cost of Poor Customer Service

You may think that most businesses don’t have the same customer challenges that your organization does.  But this couldn't be further from the...

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